# Wet DBA-Compliant Service Packages
## For Dutch SME Market (MKB)

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## Compliance Framework

All packages are structured to comply with Wet DBA requirements:
- **Fixed-price project delivery** (not hourly employment)
- **Defined scope and deliverables** (clear start/end)
- **Result-based payment** (not salary-like)
- **Own tools and methods** (independence)
- **No organizational integration** (external consultant role)

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## TIER 1: Data Automation & Dashboard Packages

### Package 1.1: Business Dashboard Starter
**Price: EUR 2,800 (fixed)**
**Duration: 2-3 weeks**

**Deliverables:**
- Requirements workshop (2 hours)
- Data source inventory and connection setup (up to 3 sources)
- Custom KPI dashboard (Looker Studio, Metabase, or Power BI)
- 3 automated reports (daily/weekly/monthly)
- Documentation and handover session

**DBA Compliance:**
- Fixed deliverable, not ongoing support
- Client provides data access; consultant provides expertise
- Clear milestone-based payment (50% start, 50% delivery)

**Target clients:** SMEs with 10-50 employees, e-commerce, marketing agencies

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### Package 1.2: Process Automation Audit
**Price: EUR 1,800 (fixed)**
**Duration: 1-2 weeks**

**Deliverables:**
- Current process mapping (interviews + documentation)
- Automation opportunity assessment (scored matrix)
- ROI calculation for top 5 automation candidates
- Implementation roadmap with tool recommendations
- Executive summary report

**DBA Compliance:**
- Advisory deliverable with clear end point
- No implementation commitment (separate engagement)
- Consultant determines methodology

**Target clients:** SMEs looking to reduce manual work, scaling companies

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### Package 1.3: Full Automation Implementation
**Price: EUR 4,500 - 8,500 (scoped per project)**
**Duration: 4-8 weeks**

**Deliverables:**
- Automation design document
- Implementation of 3-5 automated workflows (Power Automate, Zapier, n8n, or custom)
- Integration with existing systems (CRM, ERP, email)
- Testing and quality assurance
- Staff training session (2 hours)
- 30-day warranty for bug fixes only

**DBA Compliance:**
- Project scope defined in advance
- Consultant selects tools and approach
- Warranty is limited and result-based, not ongoing support

**Target clients:** SMEs with €100K+ annual process costs, growing startups

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## TIER 2: ICT Infrastructure Packages

### Package 2.1: Cloud Health Check
**Price: EUR 2,200 (fixed)**
**Duration: 1-2 weeks**

**Deliverables:**
- Infrastructure audit (AWS/Azure/GCP review)
- Security assessment (basic vulnerability scan)
- Cost optimization report (potential savings identified)
- Architecture recommendations
- Executive summary with priority actions

**DBA Compliance:**
- Assessment-only, no implementation
- Fixed scope and deliverable
- Client owns all reports

**Target clients:** SMEs on cloud, cost-conscious companies, pre-audit prep

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### Package 2.2: DevOps Pipeline Setup
**Price: EUR 3,800 (fixed)**
**Duration: 2-3 weeks**

**Deliverables:**
- CI/CD pipeline design
- Implementation (GitHub Actions, GitLab CI, or Azure DevOps)
- Automated testing integration
- Deployment automation (staging + production)
- Documentation and team training
- 30-day support for pipeline issues only

**DBA Compliance:**
- Clear technical deliverable
- Consultant uses own tools/methods
- Training enables client independence

**Target clients:** Scale-ups, SaaS companies, development teams without DevOps

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### Package 2.3: Linux Infrastructure Optimization
**Price: EUR 2,500 (fixed)**
**Duration: 1-2 weeks**

**Deliverables:**
- Server performance audit
- Security hardening (SSH, firewall, updates)
- Monitoring setup (Prometheus/Grafana or equivalent)
- Backup verification and recommendations
- Documentation and runbook

**DBA Compliance:**
- One-time optimization project
- Deliverables transfer ownership to client
- No ongoing maintenance commitment

**Target clients:** Companies with Linux servers, VPS users, startups

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## TIER 3: Hybrid Packages (Infrastructure + Automation)

### Package 3.1: SME Digital Foundation
**Price: EUR 6,500 (fixed)**
**Duration: 4-6 weeks**

**Combines:**
- Cloud Health Check (Tier 2.1)
- Business Dashboard Starter (Tier 1.1)
- Process Automation Audit (Tier 1.2)

**Additional deliverables:**
- Integrated technology roadmap
- Vendor recommendation matrix
- Budget planning for next 12 months

**DBA Compliance:**
- Bundled project with clear scope
- Strategic advisory + implementation
- Defined end date and deliverables

**Target clients:** SMEs ready for digital transformation, new companies

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### Package 3.2: Scale-Up Tech Package
**Price: EUR 12,000 (fixed)**
**Duration: 6-10 weeks**

**Combines:**
- DevOps Pipeline Setup (Tier 2.2)
- Full Automation Implementation (Tier 1.3)
- Cloud Health Check (Tier 2.1)

**Additional deliverables:**
- Architecture documentation
- Security compliance checklist (GDPR, NIS2 awareness)
- Handover to internal team or managed service provider

**DBA Compliance:**
- Large project with phased milestones
- Clear scope boundaries
- Transition plan ensures client independence

**Target clients:** Scale-ups, SaaS companies preparing for growth

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## TIER 4: Specialized Compliance Packages

### Package 4.1: NIS2 Readiness Assessment
**Price: EUR 3,500 (fixed)**
**Duration: 2-3 weeks**

**Deliverables:**
- NIS2 applicability assessment
- Current security posture gap analysis
- Prioritized remediation roadmap
- Documentation templates
- Executive briefing

**DBA Compliance:**
- Regulatory advisory project
- Clear deliverable set
- Implementation separate

**Target clients:** Essential/important entities under NIS2, supply chain companies

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### Package 4.2: GDPR Data Infrastructure Audit
**Price: EUR 2,800 (fixed)**
**Duration: 2 weeks**

**Deliverables:**
- Data flow mapping
- Storage and retention assessment
- Technical controls review
- Recommendations for compliance gaps
- Summary report for DPO

**DBA Compliance:**
- Assessment-only scope
- Technical focus (not legal advice)
- Client implements recommendations

**Target clients:** Companies handling personal data, B2C businesses

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## Contract Template Elements (Wet DBA Compliant)

### Required Contract Clauses:

```
1. SCOPE OF WORK
   - Specific deliverables listed
   - Clear acceptance criteria
   - Defined project duration (start/end dates)

2. PAYMENT TERMS
   - Fixed project price OR milestone-based
   - NOT hourly with open-ended hours
   - Payment tied to deliverable acceptance

3. INDEPENDENCE
   - Consultant determines working methods
   - Consultant uses own equipment/software
   - No requirement to work at client premises
   - No integration into client organization

4. SUBSTITUTION
   - Consultant may delegate work (with notice)
   - Consultant responsible for quality

5. LIABILITY
   - Consultant carries professional liability insurance
   - Consultant assumes result responsibility

6. TERMINATION
   - Project-based completion
   - Early termination requires payment for completed work
   - Not subject to employment termination rules
```

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## Rate Calculation Reference

| Role | Junior (0-3yr) | Mid (3-7yr) | Senior (7+yr) |
|------|----------------|-------------|---------------|
| Data Analyst/Dashboard | EUR 70-85/hr | EUR 85-100/hr | EUR 100-120/hr |
| DevOps/Automation | EUR 75-90/hr | EUR 90-105/hr | EUR 105-125/hr |
| ICT Consultant | EUR 70-85/hr | EUR 85-100/hr | EUR 100-115/hr |
| Security Specialist | EUR 85-100/hr | EUR 100-120/hr | EUR 120-140/hr |

**Package pricing based on:**
- Estimated hours x rate
- Risk buffer (10-15%)
- Value-based premium for specialized skills
- Market positioning

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## Implementation Checklist

- [ ] Register at KvK (if not done)
- [ ] Verify ZZP status with Belastingdienst webmodule
- [ ] Professional liability insurance (beroepsaansprakelijkheidsverzekering)
- [ ] Create contract templates with above clauses
- [ ] Set up invoicing with proper BTW handling
- [ ] Build portfolio with case studies
- [ ] Register on approved platforms (freelance.nl, it-contracts.nl)

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*Document Version: 1.0*
*Last Updated: February 2026*
*Prepared for: Netherlands Freelance Market Analysis*